Why do I see the "Direct Print module is disabled" message?

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To fully activate the Direct Print module, you need to enable it in two places:

  1. Company Settings:
    • Locate the Direct Print setting in your company settings (Direct Print → Configuration → Settings).
    • Enable “Enable Direct Printing” checkbox:
image-20240504-104151.png
  1. Your User Settings:
    • Navigate to your user profile (User avater in top right corner → Preferences).
    • Enable the “Auto-print via Direct Print” checkbox there as well:
image-20240504-104303.png

Refresh and Check:

  • Refresh your browser page.
  • Click the status menu icon. The error message should be gone.

Still Having Trouble?

If you continue to see the error, please contact our support team for further assistance: https://support.ventor.tech/